Política de envío

Shipping Policy

Thank you for shopping with PawJoy. We currently ship to customers within the United States.

Shipping Cost

We offer FREE standard shipping on orders within the United States unless otherwise stated at checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully completed.

Processing time is separate from shipping/transit time.

Estimated Delivery

After processing, orders typically arrive within approximately 10–15 business days, depending on the product, fulfillment location, destination, and shipping carrier.

Some orders containing multiple products may arrive in separate packages or at different times.

Order Tracking

When tracking information becomes available, it will be sent to the email address provided with your order.

Please allow some time for tracking information to become active after your order has shipped.

Delays

Delivery estimates are not guaranteed. Shipping may occasionally be affected by carrier delays, holidays, severe weather, high-volume periods, or other circumstances outside our control.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to change the delivery address.

Damaged, Lost, or Delivery Issues

If your order arrives damaged, you receive an incorrect item, or you experience a delivery issue, please contact us so we can review the situation and assist you.

Contact Us

For shipping questions or assistance with an order, contact PawJoy at:

Email: Pawjoy736@gmail.com